Privacy policy

Privacy Policy

Last Updated: 06/03/2020

At Gearlio, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.gearlio.com), interact with our services, and make purchases. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, company name, billing address, and shipping address.

  • Payment Information: If you make a purchase, we may collect payment details such as credit card information, bank account details, or other payment methods, processed through secure third-party payment processors.

  • Usage Data: We may collect information about how you use our website, such as your IP address, browser type, device type, and browsing behavior, through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process and fulfill orders, including shipping and delivery.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and services based on user feedback and usage patterns.

  • To send promotional offers, newsletters, and updates (you can opt-out at any time).

  • To maintain and secure our website and prevent fraud.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure payment gateways and encryption technologies to safeguard sensitive payment information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences and improve functionality. You can choose to disable cookies in your browser settings, but this may affect the performance of some parts of the website.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers, such as shipping carriers, payment processors, and marketing partners, to assist with our business operations.

  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You can request that we correct or update any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at  [email protected]

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once we no longer need your data, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will post the new version on our website and update the "Last Updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us:

📧 Email: [email protected]
📞 Phone: +86 18958537382